Conference 2014 Program


Why You and Your Team Should Attend

  • Create the hygiene department you desire
  • What your team needs to know about Oral Cancer Screening
  • Learn the A.W.E approach to communication
  • Find your purpose and your passion for outstanding patient care
  • Medical Emergencies – Are you 100% ready
  • The secrets of Case Acceptance for the entire team
  • Are Grey Market products in your practice? Find out what to look for
  • Branding and Marketing your practice to get noticed


More Amazing Speakers & Topics

David Goodman – Paramedic & Educator
Medical Emergencies in the Dental Office – an overview – Are you really 100% ready?

Sarah Anders – VP Ivoclar Vivadent Canada & DIAC Member
Are Grey Market products in your practice? Find out what to look for

Trish Resendes & Brenda Taylor- In Focus Coaching
The Secrets of Successful Case Acceptance – for the entire team

Chaitan Pettukola and Simon Raybould – Bitebank Media
Branding and marketing your practice to be unique and stand out


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Just a few of our amazing speakers

joanne Jo-Anne Jones – RDH

Jo-Anne Jones is a well-recognized international speaker bringing life, energy and inspiration to her presentations. She is also a consultant, author and successful entrepreneur. Jo-Anne is president of a practice management and clinical training company focused on delivering results-oriented solutions for today’s dental practice.

Jo-Anne has been selected as one of the DPR’s Top 25 Women in Dentistry and joins the 2015 Dentistry Today CE Leaders for the 5th consecutive year. Jo-Anne is a sought after writer for leading professional publications such as Dentistry Today, Dental Hygiene Today, RDH-Media, Dental Economics, Dental Products Report, Oral Health, Oral Hygiene, Preventive Dentistry Canada and Dental Practice Management in North America as well as in the UK and Australia.

Jo-Anne has been described as a very dynamic, knowledgeable and entertaining speaker with an ability to powerfully communicate her knowledge. Her frank and open style of lecturing complemented by the provision of clinical resources has earned many loyal followers.




Dr. Lisa Knowles – DDS Communication Course…starring…YOU!

Dr. Lisa Knowles’ interest in dental care Beyond32Teeth grew throughout her extensive and varied educational background beginning at Alma College, as a Communication major, and then at the University of Michigan where she earned her Doctorate of Dental Surgery degree. She gained further medical knowledge while completing a general practice residency at the Ann Arbor Veterans Hospital.

Later, she learned from her patients, staff, and mentors in several clinical experiences ranging from a government supported Medicaid clinic to a dental clinic for the homeless in Toledo, Ohio. She reached her pinnacle ah-ha moments in her own private practice in Charlotte, Michigan, where she confirmed an ability to connect staff members and patients with additional resources to help them embrace the changes they needed to improve their lives. She helped patients recognize the relationship between their dental and medical related illnesses. She helped staff members recognize their strengths, thus elevating the entire practice productivity.

Her exceptional clinical skills, sharp business acuity, and superb human relations know-how make her the ideal dentist’s coach and business consultant. After fifteen years in practice, she founded Intentional Dental Consulting, a business that allows her to provide thought leadership and communication expertise to the dental community.

Do the best you can until you know better. Then when you know better, do better. Maya Angelou



Michael Pinball Clemons – CFL Legend, Toronto Argonauts Vice-Chairman
The Awesome Power of Teamwork and Harmony
Few people exemplify the qualities of personal excellence, teamwork, community leadership, and overcoming the odds better than CFL legend Michael ‘Pinball’ Clemons.