Team Environment


Included Workshops

Work Life Balance

Work life Balance

Creating a balance between work and life can be challenging, where both demand your attention and energy. By balancing a career and life, you become healthier, mentally and physically, with an enhanced lifestyle. With a work-life balance, you will be able to manage your time better, which will impact various aspects of your life positively. This course will provide you training in focusing on relevant life and work matters, set practical goals, and communicate and manage better.


After completing this course, participants will have learned to:

  • Understand the benefits of a work-life balance
  • Recognise the signs of an unbalanced life
  • Learn about employer resources for a balanced lifestyle
  • Telecommunicate effectively
  • Master time management and goal setting
  • Leave work stress at work, and home stress at home
  • Work at a home office productively
  • Manage time Find the most effective work methods for you
  • Improve life at home by spending time alone
  • Draw a boundary between work and home
  • Create a balance at work and at home Learn to manage stress.

Time Efficiency and Management

Time Efficiency and Management

You will be able to gain and apply your knowledge and understanding of personal and professional awareness, organization and commitment, and use the tools, methods and techniques that you have learned in goal setting, prioritization, scheduling, and delegation to overcome time management challenges and enhance productivity.

Upon completing this course, you will be able to:

  • Learn to plan effectively to achieve your personal and professional goals
  • Learn to recognize and overcome barriers to successful time management
  • Identify specific time management tools and use them effectively
  • Manage resources both effectively and efficiently
  • Keep your sense of perspective to prevent and manage crises
  • Learn to delegate effectively
  • Learn to manage expectations and say “No” when appropriate

Stress Management

Stress Management

We live in a fast-paced, performance-driven culture where sustained exposure to stress, high pressure demands and deadlines can have adverse effects on both psychological and physical health. This toxic environment can lead to deterioration in workplace relations, reduced productivity, job dissatisfaction, absenteeism and soaring health costs for both companies and individuals. 

MINDFUL@WORK (Designed by Dr. Paramjit Singh (McMaster University) Measurable improvements include:

  • Identifying and managing workplace stress
  • Non-reactive response to challenging and complex situations
  • Enhanced competence and profitability
  • Improved job satisfaction and negotiation skills
  • Increased productivity and personal control over situations
  • Higher morale and better optimism
  • Effective interpersonal skills
  • Healthier work environment and improved team-efforts



Among Staff- Internal

Building cooperation between departments reduces stress and adds value. Elements include identifying upstream and downstream internal customers, analyzing their wants and needs, and creating open communication to identify and act on specific process improvement opportunities.

Managing Expectations

Customers typically do business with organisations that they believe have the capability to meet their expectations. Every direct or indirect interaction with a customer potentially impacts their experience positively or negatively. Using a proven process gives you confidence in your ability to be a hero and exceed your customers’ expectations.

Managing Human Capital


People are the most valuable asset of any business, but they are also the most unpredictable, and the most difficult asset to manage. And although managing people well is critical to the health of any organization, most managers don't get the training they need to make good management decisions. The RII has designed this course to introduce you to the key elements of managing people. Based on a popular course at Wharton, this course will teach you how to motivate individual performance and design reward systems, how to design jobs and organize work for high performance, how to make good and timely management decisions, and how to design and change your organization’s architecture. By the end of this course, you'll have developed the skills you need to start motivating, organizing, and rewarding people in your organization so that you can thrive as a business and as a social organization.

Topics Include:

  • Motivation and Reward
  • Tasks, Jobs and System at work
  • Making Good Timely Management Decisions
  • Designing and Changing the Organizational Architecture